Last updated: [20/12/2025]
JELEH (“we”, “us”, or “our”) operates the website www.jeleh.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from our Site.
We are committed to protecting your privacy and handling your personal data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
If you have any questions, you may contact us at info@jeleh.com.
The data controller responsible for processing your personal data is:
JELEH
Email: info@jeleh.com
Website: www.jeleh.com
We may collect personal data that you voluntarily provide to us, including:
Full name
Billing and shipping address
Email address
Telephone number
Payment-related information (processed securely by third-party payment providers; we do not store credit or debit card details)
Account login information (if you create an account)
Any communications you send to us (emails, contact forms, customer service inquiries)
When you visit our Site, we may automatically collect certain information, including:
IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Referring URLs
Cookies and similar tracking technologies
We process your personal data for the following purposes:
To process and fulfill your orders
To manage payments, shipping, and returns
To create and manage customer accounts
To communicate with you regarding orders or inquiries
To provide customer support
To comply with legal, accounting, and tax obligations
To improve the functionality, performance, and security of the Site
To prevent fraud and unauthorized transactions
To send marketing communications, where permitted by law and subject to your consent
Under the GDPR, we rely on the following legal bases to process personal data:
Performance of a contract (e.g. processing and delivering your order)
Compliance with legal obligations
Legitimate interests (e.g. fraud prevention, website analytics, service improvement)
Your consent, where required (e.g. marketing communications)
We use cookies and similar technologies to:
Enable core website functionality
Analyze traffic and user behavior
Improve user experience
You can control or disable cookies through your browser settings. Additional information may be provided in a separate Cookie Policy, if applicable.
We may share your personal data with trusted third parties only when necessary, including:
Payment service providers
Shipping and logistics partners
Website hosting and IT service providers
Professional advisors (legal, accounting, compliance)
Analytics and marketing providers, where consent has been obtained
All third parties are required to process personal data securely and only for the purposes specified by us.
Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory requirements. When data is no longer required, it is securely deleted or anonymized.
Under the GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at info@jeleh.com.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site constitutes acceptance of the revised Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:
Email: info@jeleh.com
Website: www.jeleh.com