TERMS & CONDITIONS

Last updated: [20/12/2025]

These Terms & Conditions (“Terms”) govern your access to and use of www.jeleh.com (the “Site”), operated by JELEH (“we”, “us”, or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.


1. GENERAL INFORMATION

JELEH operates an online store offering clothing and fashion-related products. These Terms apply to all visitors, users, and customers of the Site.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Terms.


2. ELIGIBILITY

By using this Site, you confirm that:

  • You are at least 18 years old, or

  • You are using the Site under the supervision of a parent or legal guardian

You agree to provide accurate, current, and complete information when placing an order or creating an account.


3. PRODUCTS & AVAILABILITY

All products displayed on the Site are subject to availability. We reserve the right to:

  • Limit quantities of any product

  • Discontinue products without notice

  • Modify product descriptions, prices, or images at any time

We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s display will reflect the true appearance of the product.


4. PRICES & PAYMENTS

All prices are listed in Euro (€) unless otherwise stated and include applicable taxes unless specified.

We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time the order is placed.

Payments are processed securely through third-party payment providers. We do not store or process credit or debit card information directly.


5. ORDERS & CONTRACT FORMATION

An order confirmation email does not constitute acceptance of your order. A binding contract is formed only once we dispatch the products and send you a shipment confirmation.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraud or unauthorized transactions


6. SHIPPING & DELIVERY

Shipping costs, delivery times, and available methods are displayed during checkout.

Delivery times are estimates only and may vary due to external factors beyond our control. We are not responsible for delays caused by carriers, customs, or force majeure events.

Risk of loss passes to the customer upon delivery.


7. RETURNS & REFUNDS

Returns and refunds are governed by our Refund & Returns Policy, which forms an integral part of these Terms. Please review it carefully before making a purchase.


8. RIGHT OF WITHDRAWAL (EU CUSTOMERS)

EU consumers have the right to withdraw from their purchase within 14 days from the date of delivery, in accordance with applicable consumer protection laws.

Certain items may be excluded from the right of withdrawal for hygiene or legal reasons, as detailed in our Refund & Returns Policy.


9. USER ACCOUNTS

If you create an account on the Site:

  • You are responsible for maintaining the confidentiality of your account details

  • You are responsible for all activities under your account

  • You must notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts at our discretion.


10. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to text, images, logos, designs, graphics, and trademarks, is the property of JELEH or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.


11. PROHIBITED USES

You agree not to:

  • Use the Site for unlawful purposes

  • Violate applicable laws or regulations

  • Infringe upon intellectual property rights

  • Transmit malicious code or attempt to disrupt Site functionality

  • Engage in fraudulent or deceptive activities


12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, JELEH shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products purchased.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.


13. INDEMNIFICATION

You agree to indemnify and hold harmless JELEH from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of the Site.


14. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental actions, or interruptions of services.


15. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the country in which JELEH is established, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that country.


16. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


17. CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us at:

Email: info@jeleh.com
Website: www.jeleh.com